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Patch management services, tested and on a schedule

Our patch management services keep operating systems and third-party software current for companies with 100 to 2,000 people. We sort patches by device type and OS, apply them in a set maintenance window, and take a restore point first, so any patch can be rolled back. Then we test the systems and report what was applied and what failed.

At a glance

At a glance
Scope

Operating systems and third-party software

Patch window

A set window with almost no user activity

Rollback

Restore point before every run

Reporting

Execution status for every device

Compliance

A documented process for HIPAA

Outcomes

What you get

  • Updates tested before they reach your apps

    A Windows update can stop an application your business depends on. We check which patches are right for which systems, and test systems after every run.

  • No surprise restarts during the workday

    Patches run in a regular window when almost nobody is working.

  • Proof ready for your auditor

    Centralized reporting shows execution status for every device. When a HIPAA review asks for evidence of patching, the record already exists.

Process

How it works

  1. Step 1: Take inventory

    We list every device, operating system, and application, and work out which patches apply to which systems.

  2. Step 2: Build profiles

    We create separate profiles per device type and OS, set a maintenance window, and document the patch schedule.

  3. Step 3: Restore point, then patch

    We take a restore point, then apply patches with an automated patch management tool inside the window.

  4. Step 4: Cross-check and report

    We cross-check success centrally, test systems, roll back anything that breaks, and report status.

Related

Services that work with this one

Pairs well with

  • Vulnerability Assessment

    Internal and external scans, ranked by severity, with a fix list.

  • Endpoint Detection & ResponseNew

    Flags attack behavior on the devices we manage, and our team responds to alerts.

FAQ

Frequently asked questions

Do you patch third-party apps, or just Windows?

Both. Not every patch applies to every device, so each device type and OS gets its own profile.

What happens if a patch breaks something?

We take a restore point before each run, so we can back the patch out.

When do patches get installed?

In a regular maintenance window, set with you, when there's almost no user activity. We work with you so devices are on when the window opens.

Why not just turn on automatic updates?

A patch to one system can stop another application from working, so patches get checked against your environment first.

Will we see what was patched?

Yes. A centralized patch tool reports execution status for each device.

Does patch management help with compliance?

Yes. Standards like HIPAA often require a patch management process. Ours documents the schedule and records status for every device.

Last updated

Talk to our team about Patch Management

Tell us what you run today and what you want fixed.

We reply within one business day.

HQ
5700 Tennyson Parkway
Plano, TX 75024